You can make reservations in writing, by e-mail (email@example.com) and by telephone (+33765837495).
Upon receipt of your reservation, we will send you a provisional written confirmation with your reservation number and the deposit to be paid. You should always check the confirmation for arrival and departure dates and other details and report any errors immediately.
Environmental and tourist surcharge is € 1.50 pppd. The deposit is 50% of the total rent plus any surcharges. You can make the payment after receipt of the confirmation by transferring the amount in Euro to our French account at the Crédit Agricole.Bank account number: FR76 1250 6390 2556 5434 7178 502 by name : Camping Terre Ferme mentioning your reservation number. Any bank charges will be for your own account.If we have not received your payment by the date specified on our provisional confirmation, your reservation will automatically expire without further notice.
Rental: The remaining 50% of the amount owed by you for the rental accommodation should be transferred to us no later than 4 weeks before your arrival.
Pitches: The total amount owed by you for your pitch should be transferred to us 4 weeks before your arrival. In exceptional cases and in consultation with us, you may pay the balance upon arrival at the campsite. The confirmation is also your invoice.
Cancellations: Only cancellation requests submitted in writing will be considered by us. In such cases, we will charge the following:- 100% of the total amount up to 4 weeks before the start of the reserved period;- more than 4 weeks before the start of the reserved period, we will refund the amount already paid minus the down payment costs.We recommend that you take out cancellation insurance.
Arrival: The reserved pitch is available from 2:00 p.m. on the day of arrival reserved by you. For rented accommodation, arrival is from 15:00 onwards. Without notification from you, the accommodation will remain reserved for you for 24 hours. On arrival, please check in at reception.
Departure: On the intended day of departure, the pitch must be vacated, tidied up, before 11:00 a.m. For rental sites: For departure, please check out at reception. Any outstanding bills must be settled the day before departure.
Early departure:In case of early departure, no refund will be provided and you will be obliged to pay the total rental price including surcharges up to the reserved departure date on your confirmation.
Acceptance Terms and Conditions: Remittance of the deposit and installation on our campsite implies acceptance of the general terms and conditions of TerreFerme campsite.